Terms of service

Terms of Service

Overview

This website is operated by LOBEFORM. Throughout the site, the terms “we,” “us,” and “our” refer to LOBEFORM.

LOBEFORM offers this website, including all information, content, features, tools, products, and services available through the site, to you conditioned upon your acceptance of these Terms of Service.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service and our other policies, including our:

  • Privacy Policy: /policies/privacy-policy
  • Refund Policy: /policies/refund-policy
  • Shipping Policy: /pages/shipping-policy

Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not access or use our services.

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

1. Eligibility and accounts

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given permission for any minor dependents to use this website under your supervision.

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information.

You are responsible for protecting your account credentials and for all activity conducted through your account. You may not transfer, sell, or permit another person to use your account without authorization.

2. Products and product information

We make reasonable efforts to display product descriptions, dimensions, materials, colors, and images accurately.

However, colors and appearance may vary depending on your screen, device, lighting, and display settings. Slight variations may also occur between products.

Product descriptions, prices, availability, designs, and specifications may be changed at any time without notice.

We reserve the right to discontinue products or limit the sale of products to any person, household, geographic region, or jurisdiction.

Customers are responsible for selecting the correct jewelry size before placing an order. Please review the product description and applicable size guide carefully.

3. Orders

Submitting an order constitutes an offer to purchase products from LOBEFORM.

We reserve the right to accept, reject, limit, modify, or cancel any order at our discretion. An order is not accepted until payment has been authorized and we issue an order confirmation.

We may cancel or limit orders that appear to be fraudulent, unauthorized, intended for resale, or placed using inaccurate customer or payment information.

Please review your order carefully before submitting it. Once processing has started, we may be unable to change or cancel the order.

Returns and refunds are governed by our Refund Policy:

/policies/refund-policy

4. Prices and payment

Prices and promotions may change without notice. The price charged will be the price displayed when the order is placed, subject to correction of obvious pricing or listing errors.

Shipping charges, taxes, customs duties, import charges, and other applicable fees may be displayed or calculated at checkout.

You agree to provide valid and authorized payment information. By submitting payment information, you confirm that you are authorized to use the selected payment method.

We reserve the right to correct pricing errors and cancel affected orders, including after an order has been submitted.

5. Shipping and delivery

Shipping and delivery times are estimates and are not guaranteed.

Delays may occur because of order processing, carrier operations, customs inspections, weather, holidays, incorrect address information, or other circumstances outside our reasonable control.

Customers are responsible for entering a complete and accurate delivery address. Additional charges resulting from an incorrect or incomplete address may be the customer’s responsibility.

For more information, please review our Shipping Policy:

/pages/shipping-policy

6. Returns, hygiene, and refunds

Returns and refunds are subject to our Refund Policy.

For hygiene and safety reasons, earrings, ear cuffs, nose jewelry, plugs, tunnels, piercing jewelry, and other body jewelry may not be eligible for return after being worn, tried on, used, or removed from sealed hygiene packaging.

This restriction does not affect claims concerning products that arrive damaged, defective, or incorrect.

Our complete Refund Policy is available at:

/policies/refund-policy

7. Intellectual property

All content available through this website, including text, branding, logos, product names, images, graphics, page layouts, videos, and other materials, is owned by or licensed to LOBEFORM and is protected by applicable intellectual-property laws.

You may use the website only for personal and non-commercial purposes.

You may not copy, reproduce, distribute, modify, publish, sell, scrape, download, or exploit any portion of the website or its content without our prior written permission.

The Shopify name, logo, and related marks belong to Shopify or its licensors.

8. Optional tools and third-party services

We may provide access to tools, applications, payment providers, social platforms, analytics services, or other services operated by third parties.

Such services may be provided “as is” and “as available.” We do not control every aspect of third-party services and are not responsible for their independent conduct, availability, content, or policies.

Your use of third-party services may be governed by separate terms and privacy policies.

9. Third-party links

Our website may contain links to websites or services operated by third parties.

We are not responsible for reviewing or guaranteeing the accuracy, security, products, content, or practices of third-party websites.

You access third-party websites at your own risk. Questions or disputes concerning third-party products or services should be directed to the relevant third party.

10. Relationship with Shopify

LOBEFORM uses Shopify to operate its online store.

Purchases made through our store are transactions directly between you and LOBEFORM. Shopify is not the seller of the products offered by LOBEFORM and is not responsible for the products, order fulfillment, customer service, returns, or disputes between you and LOBEFORM.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims arising directly from your transactions with LOBEFORM.

11. Privacy

Personal information submitted through the website is governed by our Privacy Policy:

/policies/privacy-policy

Shopify and other service providers may process customer information to operate the store, process payments, prevent fraud, provide analytics, fulfill orders, and support relevant services.

12. Reviews and feedback

When you submit a review, photograph, suggestion, comment, or other feedback, you confirm that you have the right to provide it.

You grant LOBEFORM a non-exclusive, worldwide, royalty-free right to use, reproduce, edit, publish, display, and distribute that content for business, promotional, and operational purposes, subject to applicable law.

Feedback must not be unlawful, misleading, abusive, defamatory, obscene, infringing, or harmful.

We may remove content that violates these Terms or applicable law.

13. Errors and inaccuracies

Information on the website may occasionally contain typographical errors, omissions, inaccurate prices, incorrect availability information, or errors relating to product descriptions, promotions, shipping, and delivery estimates.

We reserve the right to correct such errors, update information, or cancel affected orders at any time, including after an order has been submitted.

14. Prohibited uses

You may not use the website or its content:

  • For unlawful, fraudulent, harmful, or misleading purposes
  • To violate applicable laws or the rights of another person
  • To infringe intellectual-property or privacy rights
  • To transmit malware, malicious code, or disruptive software
  • To collect personal information without authorization
  • To send spam, phishing messages, or deceptive communications
  • To impersonate another person or organization
  • To interfere with the security or proper operation of the website
  • To bypass security, access controls, rate limits, or technical restrictions
  • To scrape, crawl, reproduce, or commercially exploit the website without authorization

We may suspend or terminate access when we reasonably believe these Terms have been violated.

15. Termination

We may suspend or terminate access to the website or services if you violate these Terms, misuse the website, engage in suspected fraud, or create legal or security risks.

Obligations and liabilities incurred before termination will survive termination where applicable.

16. Disclaimer of warranties

To the fullest extent permitted by applicable law, the website, services, and products are provided on an “as is” and “as available” basis, except where a specific written warranty is expressly provided.

We do not guarantee that access to the website will always be uninterrupted, secure, timely, or error-free.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

17. Limitation of liability

To the fullest extent permitted by applicable law, LOBEFORM, Shopify, and their respective affiliates, employees, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential losses arising from your use of the website or products.

This includes, where legally permitted, loss of profit, revenue, savings, data, or business opportunities.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless LOBEFORM, Shopify, and their respective affiliates, employees, contractors, and service providers from third-party claims arising from:

  • Your violation of these Terms
  • Your unlawful use of the website
  • Your infringement of another person’s rights
  • Content or feedback you submit through the website

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the greatest extent permitted by law.

The remaining provisions will continue in full force and effect.

20. Entire agreement

These Terms and the policies referenced on this website constitute the entire agreement between you and LOBEFORM concerning your use of the website and services.

Our failure to enforce any provision does not constitute a waiver of that provision or any related right.

21. Governing law

These Terms are governed by the laws applicable in the jurisdiction in which LOBEFORM operates, without limiting any mandatory consumer protections available to you under the laws of your place of residence.

Any dispute will be handled by a court or authority with lawful jurisdiction over the matter.

22. Changes to these Terms

We may update these Terms periodically to reflect changes to our business, services, policies, or legal obligations.

The updated version will be posted on this page. Your continued use of the website after an update constitutes acceptance of the revised Terms, where permitted by law.

23. Contact information

Questions about these Terms of Service may be sent to:

LOBEFORM
Email: support@lobeform.com
Website: lobeform.com